Privacy Policy

At CNSNAP XYZ, accessible from https://cnsnap.xyz, one of our main priorities is the privacy of our visitors. This Privacy Policy document contains types of information that is collected and recorded by CNSNAP XYZ and how we use it.

Introduction

As a reverse purchasing agent specializing in connecting international clients with the Chinese market, we understand the importance of data security and confidentiality. This policy applies to all information collected through our website and any related services, sales, marketing, or events.

Information We Collect

We collect personal information that you voluntarily provide to us when you express an interest in obtaining information about us or our products and services, when you participate in activities on the website, or otherwise when you contact us.

  • Personal Identifiers: Name, email address, phone number, and shipping address.
  • Transaction Data: Details about products you have sourced through us, order history, and logistics tracking information.
  • Communication Data: Records of our correspondence, including inquiries regarding luxury goods, cosmetics, and shipping quotes.

How We Use Your Information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain our reverse purchasing and sourcing services.
  • Improve, personalize, and expand our website and service offerings.
  • Understand and analyze how you use our website to better serve your sourcing needs.
  • Process your transactions and manage the procurement and quality control process.
  • Communicate with you, either directly or through one of our partners, for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purposes.
  • Send you emails regarding your orders and shipping status.
  • Find and prevent fraud to ensure a secure international trade environment.

Sharing Your Information

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. This includes sharing data with:

  • Third-Party Service Providers: We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf, such as international logistics companies and shipping carriers (e.g., for direct mail to the US, Canada, and Australia).
  • Compliance with Laws: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process.

Data Security

We use appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

International Data Transfers

As we are located in Shanghai, China, and serve clients in the US, Canada, and Australia, your information may be transferred to, stored, and processed in countries other than your own. By using our website, you consent to the transfer of information to facilities outside of your country of residence.

Your Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.

Contact Us

If you have additional questions or require more information about our Privacy Policy, do not hesitate to contact us.

Name: Sarah Guo

Email: [email protected]

Website: https://cnsnap.xyz